dreamhost == sucks

What’s with the smiley and the “arg” about halfway down the message? How unprofessionnal….

Also, what kind of hosting provider will tell you that “if this happens again, let us know and THEN we will fix the problem for good”. Why not fix it now and move your website to a better server now that they know the kind of traffic it is attracting?

I was also surprised to learn that they are hosting on single servers. Here at iWeb our shared hosting solution is a huge cluster with no single point of failure. Even our network storage is redundant so that if one fails, the other one can replace it instantly.

Not that I want to spam the company I work (I’m a sysadmin), but you should definitely check out iWeb at http://www.iweb.ca/

JF

That guy sounds like a friendly chappy!

I don’t know how much you pay Dreamhost for hosting, but I’d recommend MediaTemple.net

I’ve used them for sites in the past the one I’m working one now. Awesome service, great support and decent pricing.

Beginner plan starts at ~$13 for 2gig storage and 1tb of transfer.

This is like the time that that I was told someone accidently disabled the Apache server.

Just to continue the list of hopefully useful recommendations, the guys over at TextDrive (www.textdrive.com) are really cool. Their shared hosting has had a few issues in the past, but even that seems to be taken care of now, and their new “container” plans, if not dedicated hosting, are probably ideal for a lot of people with higher traffic sites. Just my two cents good luck with getting it sorted!

dreamhost is really sucking these days.

there is another major outage today…

Deff, btw, MediaTemple is located in the same datacentre as Dreamhost, so the power outage affected their customers as well.

DreamHost has been taking a beating lately, but I still think of them to be one the best hosting companies around. JF, don’t take the ‘arg’ as so much unprofessional, as human. They make no bones that they’re a small group of people who LOVE what they do, and they do a damn good job in my opinion. The Internet is ruthless and we all are aware that systems can fail, even the best designed ones. And obviously it’s easy to remember the bad versus the good. Despite the lack of communication in Phill’s case, they do a great job of notifying of any outages/problems at their off-site hosted Dreamhost Status blog.

Anyway, Phill sorry to hear about your situation, glad your site is back up though.

I agree with Chris: Dreamhost gets lots of beating these days, and I don’t really see the reason why. Just now Digg is offline, and both Flickr and Del.icio.us has been more often offline than my site at Dreamhost.

That said, there are room for improvement! Quicker responses and better explanations of problems is first on my list.

Which dedicated host are you going with Phil? Dedicated can be a pricey solution…

MediaTemple is currently in the same datacentre as Dreamhost, however, it’s my understanding that they’ll be moving to a new datacentre in the very near future that is apparently much higher quality.

James, going with the 1and1 Root Server III option, $160/month. Also hosting some of my other stuff there as well though, so it’s not just for the blog.

As a Dreamhost customer I’ve been a little displeased with their reliability over the past 3 months. When I voiced this elsewhere, someone brought their Better Business Bureau report to my attention. It’s not pretty. They get an “F” from the BBB.

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13131294

Dreamhost mysteriously deleted a custom MX record I had set up about two weeks ago. After a while I began to wonder why I stopped getting emails and put it down to nobody emailing me. Then I found the missing MX entry. Two or three weeks of lost mail that could have been important.

Thanks Dreamhost.